Tag Archives: branding

Do you think we will ever get “In-store” metrics even close to online?

Like dozens of other brick-and-mortar retailers, Nordstrom wanted to learn more about its customers — how many came through the doors, how many were repeat visitors… Attention, Shoppers: Store Is Tracking Your Cell http://www.nytimes.com/2013/07/15/business/attention-shopper-stores-are-tracking-your-cell.html?smid=go-share

Posted in Business, Marketing | Tagged , | Leave a comment

Retailers beware: Your customer may know 30,000 people and they are not afraid to Tweet it!

We live in a different time than when I was younger, in the old days if a salesperson or a retailer mistreated a customer they would go home and maybe if you were lucky they told 10 people about their … Continue reading

Posted in Social Media | Tagged , , , , , , , , , , | Leave a comment

Internet Retailer Conference (San Diego) 2011

I attended the Internet Retailer Conference & Exhibition 2011 last week, I figured for those who could not attend these are some good notes and maybe help a bit. The conference was set in the Gaslamp District of San Diego. … Continue reading

Posted in Sales Training, Social Media, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Capital One needs to get with it!

Ok, so the other day I go into Capital one bank to make a withdrawal (don’t ask, long story there) but as I stand at the counter and wait for the teller to count out the money I notice that he … Continue reading

Posted in sales managers, Sales Training, Uncategorized | Tagged , , , , , , | Leave a comment